Terms & Conditions

All Prices are in Australian Dollars and are inclusive of GST.

Please check that the delivery address and receiver's name for your order is correct. If these details are not correct, your package my be delayed or returned to Pictures and Pages by Australia Post.

We rely on Australia Post and use eParcel so that your purchases are easily trackable.

Please confirm that you are ordering the correct title, edition and format. If you make a mistake we will refund but you pay the post of return postage. 

Pictures and Pages checks every order prior to processing and will only process items that we believe we can supply. Some items may no longer be available and we will contact you to try to recommend alternatives or cancel your order if you wish. You will not be charged for items we cannot supply. If there will be delays in shipping your items, we will let you know.

Pictures and Pages takes special orders in store or can begin to process them via email. Specialised titles or titles waiting for reprint can take 6 weeks to 4 months to source from suppliers around the world. Indent titles are firm sale and cannot be cancelled or returned. We will notify you of estimated delivery times for each title with the information we have at the time of taking your order. Books that are on hold for customers are only held for 1 week. Pre-purchsed titles are held for 3 months once you are notified they arrive.